Grossman - Individual styles. Unbeatable prices.
800.GROSSMAN / 800.476.7762
2nd and Arch Streets • FREE on-site parking

Join our Preferred Club

Extended Warranty

Platinum 5 Year
3-in-1 Leather, Wood & Fabric
Furniture Extended Warranty
Includes Protection Program Care Kit


Extended Warranty
Extended Warranty

Ultrashield’s Platinum Plan is a 5 year warranty for leather, wood or fabric furniture purchased through Grossman Furniture. This warranty is for a period of five (5) years for up to $10,000 of furniture. The kit includes all of the products you will need to clean, protect and maintain all of your leather, wood and fabric furniture.


Warranty Period

  • Five (5) Year Warranty - Five Years of Full Replacement

Free refills on the contents of the kit (up to 4 per year) will be sent to the customer as needed per customers request to the Ultra Shield customer service.

Leather Warranty Coverage

  • Any food or beverages normally consumed by humans
  • Human and pet bodily fluids (except feces) and vomit
  • Mold or mildew
  • Blue jean dye or newspaper print transfer
  • Ballpoint pen ink or lipstick
  • Accidental rips, cuts, tears, cigarette burns or punctures
  • Cracking and peeling (except on vinyl)

Wood Warranty Coverage

  • Water rings caused by normal household foods or beverages
  • Burns or heat marks resulting from cigarettes, hot dinner plates and hot coffee cups
  • Warping of wood, lifting of veneer and broken wood legs
  • Breakage, scratches and cracking of the finish occurring during normal household use
  • Breakage, chips and scratching of glass or mirrors on wood tables, wall units and cabinets occurring during normal household use
  • Silvering loss on mirrors
  • Electrical shorts and switch failure (limited to wall units and cabinets)

Fabric Warranty Coverage

  • Any food or beverages normally consumed by humans
  • Human and pet bodily fluids (except feces) and vomit
  • Mold and mildew
  • Accidental rips, cuts and cigarette burns
  • Separation of seams

Service Requirements

  • Mail the completed warranty registration card within five (5) days of furniture delivery to Ultra Shield.
  • If a stain occurs, refer to the cleaning instructions — use of any unauthorized cleaning product procedure will void this warranty.
  • Report all warranty claims to Ultra Shield within five (5) days to the staining/damage which led to the claim. Failure to follow instructions will void the warranty.
  • Warranty is limited to new furniture orders from Grossman Furniture.

Specifications:
Platinum 5 Year 3-in-1 Leather, Wood & Fabric Furniture Extended Warranty Protection Program Care Kit Includes:

  • Warranty Card
  • 8 oz. Leather Protection & Conditioner
  • 8 oz. Leather Cleaner
  • 8 oz. Cream Polish
  • 8 oz. Scratch Guard
  • 8 oz. Stain Remover